On the first weekend of March 2013, people interested in service and customer experience will meet at locations all over the globe.

They will be designers, students, academics, business people, customers, mums, kids and grand-dads.

In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world.
 

This isn't a conference or an un-conference. It's not a workshop or a seminar. It's not a networking drinks or a barcamp. This is a practical event bringing together people with all kinds of passions and backgrounds to create new solutions to a common challenge using the tools of service design.

Want to learn more about what it is and how it works? Read the FAQ!
 

Why Join? It’s a chance to:
 

• Learn more about a design-based approach to problems, and about sustainability.

• Pick up a load of new ideas and work practices.

• Meet a lot of cool people at all levels of experience.

• Create work and ideas which will be reviewed by your peers, and presented to the world, where they can be seen by potential customers or employers, or people who could make them real.

• Design something that may become a real business.

• Have a blast.

This invite is for the New York City Service Jam, but Jams will be happening simultaneously all over the world.

The 2013 NYC Service Jam is being proudly hosted by the Polytechnic Institute of NYU in Brooklyn, NY. IF you have a valid NYU ID, enter the promo code "NYU" for free registration.

ABOUT OUR SPONSOR

The Polytechnic Institute of NYU, founded in 1854, is the nation’s second-oldest private engineering school. We innovatively extend the benefits of science, engineering, management and liberal studies to critical real-world opportunities and challenges, especially those linked to urban systems, health and wellness, and the global information economy.

Our faculty and students invent products and applications that form the foundations of start-up companies. Institute support, our business incubators, and collaboration spaces like the NYU-Poly "Greenhouse" give faculty and students a launching pad to successful entrepreneurship.

www.poly.edu

ABOUT THE SERVICE DESIGN NETWORK

The Service Design Network was initiated in 2004 by a group of ambitious and enthusiastic believers in the value of service design. In 2008 it was set up as a non-profit organization acting as a forum for practitioners and academics to advance the nascent field of Service Design. 

The NYC chapter has been recently formed in spring of 2012, to advance the conversation in NYC. Register as a chapter member to get information about upcoming events and workshops.